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(More customer reviews)I read the reviews about people receiving their signs broken, but I figured it wouldn't be a problem since mine was shipping directly from Amazon and not some third party seller. But I think the problem is with the manufacture.
My sign was packed VERY well and even double boxed, there was no noticeable signs of damage via the exterior box. The thing was packed so good it took me about a half hour to fully unpack the thing. It's hard to explain, but there is a exterior metal 'shield' that is screwed on the front of the sign, and underneath that is tons of foam padding and even small bits of padding in between the glass on the sign.
As I was unpacking, I figured there was no way the sign could be broken, and I was looking forward to testing it out. Sadly as I finally managed to get the top metal shield off I notice two spots on the sign that are just missing a chunk of glass, or more like the tubing was broken off like you would see with a tree branch that broke off. I wasn't sure where they were connected to previously, but I wasn't about to turn the thing on with open florescent light tubing and possible mercury vapors.
After this experience, I think the problems are with the manufacturers (or whoever supplies to Amazon) packing these and not being very careful. Because there is no way the sign could have been damaged in shipping.
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